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CRM

Service in Web Development - The Long Term Relationship

an Article written by Mark O’Brien on May 1, 2009

...on-page approach to SEO and proactively set up a meeting to discuss our findings. Basically, we have their back. Serve is a verb, and sitting back waiting for clients to call us isn’t what we consider service to be. Total...

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The Two Things About Scheduling

an Article published on July 5, 2011

Recently we’ve started a series of posts applying The Two Things question to some of the topics we deal with on a daily basis at Newfangled. Make sure to check out Chris Butler’s The Two Things About Website Measurement, Chris Creech’s...

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Short and Sweet Website Copy

an Article published on November 30, 2009

...words and paragraphs.  Each sentence should support the page’s main message – and if it doesn’t, you may want to reevaluate why you’ve included it in the first place. For other Newfangled-ers’ perspectives on writing, check out Sarah’s recent post...

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What's Been Goin' On (aka Week 829)

an Article written by Christopher Butler on October 17, 2011

...hear from him! In addition to this one of Spot on a boat, we’ve got a ton of pictures up at the Newfangled Flickr group, too.   Mark and I spent Saturday as guests of the Roush Fenway racing team...

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Should Information be Free?

an Article written by Christopher Butler on February 17, 2009

...of online media well. Here’s the crux of the problem: “One of history’s ironies is that hypertext — an embedded Web link that refers you to another page or site — had been invented by Ted Nelson in the early...

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CRM

Salesforce has a new user interface… Finally!

an Article published on June 28, 2016

...new interface is. In Salesforce Classic, you’re almost always looking at a static HTML page. Saving updated data requires a full page refresh, and editing things like list views or dashboards requires loading an entire separate editing interface, and then...

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Prospect Experience Design

Four Tips for Designing Functional Forms

an Article published on August 10, 2016

...contextualize. Forms should be placed contextually. Consider how a user would engage with a form, taking into account the content on that page. If you’re placing a form to request a quote on a page that describes one of your...

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What Makes An Agency Website Great?

an Article written by Christopher Butler on December 12, 2016

...newsletter? Read a related post? Make that clear to them. Every page should have a call to action; no exceptions. If a visitor lands on your home page, what do you want them to do next? Learn more about what...

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Content Strategy

How to Defeat Writer’s Block in Your Content Writing

an Article written by Chris Barton on January 27, 2021

...as important as your own business and the mixture of uncertainty and dread too often leads to the horror of a blank page. It doesn’t matter if you’re the best person qualified to write about your area of expertise –...

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Prospect Experience Design

Content Styling Tips: Text Links

an Article published on May 11, 2012

In my last two posts, I wrote about a website’s content on a macro level: styling the overall page and how to best incorporate images. Now I want to talk about a very specific and important piece of content: the...

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