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    Is it Time to Rebuild Your Website?

    Websites don't last forever. Without consistent upkeep, sometimes they barely even make it three years! The rapid change of web technology can overtake what was once state-of-the-art and reduce a website to a quaint relic in pretty short order, which is why it's so critical to realistically consider the "shelf life" of your website when you first build it...

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    Article
    Prospect Experience Design

    Navigating Navigation

    You probably often think about the content of your website, but how often do you give due time to how you are structuring, organizing, and naming the navigation and menu items of your site?  Navigating the navigation of your site is an important part of your information architecture that can result in a better user experience for anyone landing on your site...

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    Article
    Prospect Experience Design

    Thinking About Information Architecture

    Information architecture should be the fundamental concept to which every decision in the prototyping phase is held accountable.  You should always keep in mind how your target audience will be interacting with the site, not just how you want it to function.

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    My Mixbook for 2010

    Exactly one year ago (unplanned, believe it or not), I posted about a book I'd assembled of web articles, which I called "A Year of Ideas." I wanted to take an idea introduced to me by Emmet Connolly a bit further

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    Article

    When a Persona Can Be Your Best Advocate

    As a project manager, it's easy to gauge the success of a project on the happiness of the client alone. No matter how much I believe in a particular solution for the site's users, if my client isn't happy, it's hard to get beyond that. Likewise, my client is under pressure to make internal stakeholders happy, even when they know those decisions may not be right for users. At some point or another, anyone involved in a web project will lose sight of the anonymous user's interests as they face real life demands from the people they work with day in, day out.

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    Quick Content Idea: The Transcript

    I bet you have really great conversations almost every day with coworkers and colleagues that are crammed full of insight and expertise. Why not turn them into blog posts and show the world your intelligence at work behind the scenes?

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    Article

    Content 101

    This month, we go back to the basics of web content strategy and look at the various kinds of content, including blogs, newsletters, whitepapers, webinars, audiocast and video, that you might create for your website and examine the best practices for each...

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