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Event

Mirren Live 2021

an Event published on May 19, 2021

...world-class assembly of agency and client trailblazers — and this year Lauren McGaha, Chris Butler & Mark O’Brien will be part of the mix. The conference takes place May 19-20, but following the conference, we will be hosting a workshop...

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Article

Trent Dyrsmid of BrightIdeas.co Interviews Mark O'Brien

an Article written by Mark O’Brien on March 15, 2013

I was recently interviewed by Trent Dyrsmid of BrightIdeas.co. Trent’s a great interviewer and we spent some time together talking about agency websites, positioning, content strategy, and the role of the conversion-focused website....

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Article

Blogging Customer Service Experiences

an Article written by Christopher Butler on April 10, 2009

...a dozen times in hopes that someone would answer. At some point, a man did answer. His name was Mark and he was a conductor on the train. He promised that he would get the phone back to New York...

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Article

Week 744

an Article written by Christopher Butler on February 28, 2010

...topics instead… I searched Google images for “744.” These are some of the images I found. Work in Development: We’ve got a strong pipeline right now with some interesting potential projects in it. Mark and I also spent some time...

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Article

Its All About Skimming

an Article published on February 7, 2008

Mark and I recently had a chat (of which you can read a transcript on his blog) about how anyone could possibly keep up with the amount of information delivered via RSS to our computers every day. Every day you...

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A Quick Point about Video

an Article published on December 5, 2008

...popularity quality video will be what really stands out. The majority of video online is already poor in quality (home video (ish) stuff. Both Mark and I responded that it was not our intention to always prefer lo-fi video to...

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A Conversation About Better Lead Nurturing

an Article written by Lauren O'Brien on September 5, 2017

...Today’s topic relates to a podcast recording that Holly, Chris Butler and I recorded recently about the difference between lead generation and lead nurturing. But what we want to dig in on today, after we regroup on what the difference...

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Article

We Have Unrealistic Expectations of Privacy

an Article written by Christopher Butler on May 6, 2009

...to be private, they should be able to. It’s theirs! Who can tell someone else what’s public or private? Chris Butler One thing that Vanessa Grigoriadis points out in her article is that Facebook has the most sophisticated privacy controls...

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Article

A Nice Social Media Story

an Article published on November 3, 2008

Yesterday morning, Katy (my wife) and I went to a new store that one of our clients just opened  (3Cups.net – the site is going live this week). Chris Butler and Carolyn (his wife) happened to walk in right behind...

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Article

Creative Questionnaire: Andy Rutledge

an Article published on September 25, 2008

...is rather large and requires some ongoing layout and user-experience design work. It’s released in public beta now (for journalists) but the public side is still sporting the temporary main page. Anyway, there’s not much for non-journalists to see now,...

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