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Bridging the Communication Gap

I can count the number of our clients I’ve met in person on two hands. It’s astounding to consider what a web team can accomplish just by email and phone.  Yet, for certain issues (like gathering group feedback, remote training sessions, or troubleshooting bugs) there’s no substitue for the ability to peer over the client’s shoulder, or have them peer over yours. It’s in these few, especially tricky remote communication gaps that projects can quickly go awry. Luckily, I’ve found a number of tools over the years that allow me to close that gap and rest assured that we’re on the same page. Here are a few of these that I find particularly helpful.

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