Article Measuring “Busyness” by Christopher Butler on November 18, 2009 In my last post in what is becoming series on measurement, I started off with my hypothesis that our company is like an ecosystem, "comprised of many areas of unseen activity" in addition to the sort of seen activity you'd expect (sales, individual projects, relationships, etc.). So, in trying to verify my hypothesis, I've been gathering data representing all kinds of unseen and unmeasured activity to see how it relates to the big picture as I've understood it so far. I started with looking at our blogging activity over the past three years and noticed that the months where we posted less loosely corresponded to what we tend to think of anecdotally as "busy" times for our company. That made me wonder- how else could I measure "busyness"? Looking at sales data wouldn't quite do it, because those numbers would correspond to the beginning of a project, so the trendline of sales may not match up exactly with that of volume of work over time. However, looking at the volume of communication using our internal project management system might help me discern at trendline for "busyness"... Read Now About
Article Optimize Your Website: Users First, Google Second by Mark O’Brien on November 17, 2009 A user-centric view towards your site's content, information architecture, and calls to action are the best path toward optimization. Read Now About
Article Three Years of Blogging Activity by Christopher Butler on November 17, 2009 I have a hypothesis that our company is much like an ecosystem--comprised of many areas of unseen activity in addition to the very visible activity. With that in mind, I've been collecting data for the past few weeks that is a bit different from what I might normally look at (i.e. website and financial data). I want to see what unknown connections there might be between what we do intentionally and what we do unintentionally... Read Now About
Article Editing for the Nonprofessional Editor published on November 16, 2009 As a secret grammar nerd working at a place where a lot of writing takes place, I end up doing a fair amount of editing. Chris has recently provided a lot of good advice on professional writing; this is my take on the other side of the process. Read Now About
Article Show Me the Data! by Christopher Butler on November 16, 2009 If I had to identify one of the biggest themes from the past year at Newfangled, one of them would definitely be measurement. In fact, ever since we started a serious resourcing effort back in 2007, we've been learning just how valuable data is to us in general. Having access to real data is necessary to evaluating just about anything--whether it's the performance of a newlsetter campaign, the pages of your website, or even the people at your firm. Without it, you wouldn't be able to answer the questions that really matter, like, "What is this worth?" "Is this working?" "What should we change?" Read Now About
Article The History of Our Office by Mark O’Brien on November 13, 2009 I just read/listened to Sarah's great post about the soundscape of the Newfangled office and got inspired to write down a few things I've recently learned about our historic digs. When we had our last front porch social with BlogAds (our upstairs neighbors) the mayor showed up, and he told me the history of our building. Our building was actually the first public building in Carrboro. It was built because the train tracks happened to end at this location. They were supposed to continue on a half mile into Chapel Hill, but they ran out of funding so they stopped where they happened to leave off. The original use for the rail line was as a drop-off point for the local farmers to bring their cotton and tobacco. The man that happened to own the few hundred acre farm that abutted the tracks decided to build a building (our glorious office) to hold the offloaded wares overnight. Before long, he decided to outfit the building with the area's first steam engine. This was first used to power a cotton gin and later a grist mill--both of which resided inside the building. At some point between then and now more funding was acquired and today the rail continues on that half mile to a plant that powers UNC. The line is mostly used for coal transport to that plant. Read Now About
Article A Year of Ideas by Christopher Butler on November 12, 2009 Is it preferable to read long format content on a screen or on the printed page? This is a question that I think we're going to be wrestling with as a culture for some time to come. In the meantime our tendency is probably to do much of our day-to-day reading online (I've seen plenty of posts lately declaring all kinds of ridiculous things to the tune of "I don't read books anymore, therefore books must be dead"), though I know there are still plenty of people holding out for actual books. I read quite a bit, both online and in books. In fact, I often bookmark articles that I know I'd be more likely to read if they were in print than I am with them on a screen. This is particularly true of longer content (much of it written by my favorite publications like The Atlantic, The New Yorker, and WIRED). So, after reading a post by Emmet Connolly, I began collecting those longer articles and creating printed anthologies of them on Lulu.com. The one pictured above is my third, which I just printed last week. This time, I kept a bookmarks folder of articles that I felt represented the most important ideas I'd encountered in 2009- so I called it "A Year of Ideas"... Read Now About
Article Recognizing the Complexity and Value of Transferring Information by Christopher Butler on November 11, 2009 This is a New York Times newspaper vending box located right near my office in the parking lot of a wonderful coffee shop called Jessee's. The other day I noticed the box and it occurred to me how radically things have changed in terms of how we transfer information in our culture. Consider how a newspaper ends up in a box like this one: Newspapers are bundled after print and available for delivery collection at a distribution center starting at midnight the morning of publication. Drivers pick up their day's delivery and spend the next eight hours depositing them in vending boxes on their route and collecting coins and the unsold papers from the previous day. Considering how most of us consume news information today--instantly and online--this process seems obviously inefficient and antiquated (the boxes can weigh up to 100 pounds and cost $450 each)... Read Now About
Article Should You Work for Free to Get Your Foot in the Door? by Christopher Butler on November 10, 2009 My Opinion: No, You Shouldn't Back in early April, I read a post by Peter Madden on the Advertising Age "Small Agency Diary" blog about the benefits of doing pro-bono work during the idle time brought on by an economic recession (pictured in the screenshot to the left). What I think Peter was really trying to hone in on was the idea that though doing pro-bono work may have its good, altruistic purposes, it can also be a practical means to keeping minds and faculties productive and busy when they'd be otherwise unused. I completely agree with that sentiment; for a designer, staying in practice is well worth the investment. However, I did comment on his post in order to note one reservation I would have... Read Now About
Article Getting to Know George, Newfangled Developer published on November 5, 2009 Web developers are the backbone of the web design world but are almost always behind the scenes....coding. For any of us who have or have tried to learn programming languages and how to utilize them, knows how truly amazing web developers are. George Wamichi is one of these and happens to be my deskmate. Lucky Me!! Here is a little more about George... Read Now About
