As Chief Design Officer, I advise clients about how to apply visual language, design, and technology to solve business and marketing problems and coach them on how to decipher the patterns that show what is working and what is not.
Also, I’m responsible for creating and optimizing systems and tools that keep our operation running with excellence. Whether that’s an operational spreadsheet, an integrations plan, or a homegrown software application, I like to remain as attentive to the details as I am the vision.
I write a regular newsletter about design, technology, and being human. It’s called Don’t Think About the Future.