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    SteriPEN: On the Web AND in a Store Near You

    Jillian, George, & Steve G with the SteriPEN To celebrate the successful Go Live of the new SteriPEN.com, Steve G, George, and I walked next door to check out the SteriPEN product first-hand!

    Many of our clients sell intangible services or B2B deliverables, and few are located anywhere near our North Carolina office...  But the SteriPEN is sold right in our neighborhood!  As Steve G says, "it's refreshing (water pun intended) to think about an actual physical consumer item."

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    Vietnam Dog Handler Association

    One of our most interesting clients is the Vietnam Dog Handler Association, a group that seeks to re-unite veteran war dog handlers and memorialize military dogs.

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    Week 742

    Last week, I posted my first weeknotes entry. Weeknotes are weekly logs of what we're up to, which sounds simple enough but I found even after writing up my first one that reflecting upon the past week in a written form helps me to make connections and see what was valuable in a way that I probably wouldn't be able to otherwise. I began my first weeknote at 741, making this past week Week 742...

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    Quality Assurance For Developers

    When fostering a culture of quality assurance, we've traditionally put a lot of focus on test models and breakpoints. Equally important are the daily habits that encourage more thoughtful production. Here are a few of the techniques that I've employed to help me build better websites.

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    Prospect Experience Design

    The Democratization of Stock Photography

    I use stock photography for a good portion of our client sites, selecting them from a handful of stock agencies in order to keep my searching simple and the design budget from ballooning.

    I love that there are millions of professional-quality, high-resolution stock images available for download; priced so I can purchase multiple images for a single client. But it wasn't always this way.

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    Week 741

    I've been observing several companies and people whom I respect keeping a weekly log of what they're up to--a phenomenon now called "Weeknotes"--for a while now and, after realizing how valuable the practice could be in giving me a real sense of perspective over time, decided to jump on the bandwagon. To my estimation, Newfangled, which was founded by Eric Holter in November of 1995, has existed for 741 weeks. So, my Weeknotes will begin with Week 741...

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    A Perspective of Ownership

    Recently I have come to realize that the owner of Newfangled isn't who I thought it was. Newfangled is a palpable life form that exists outside of and because of all of us--the employees, the clients, the general publics' understanding of who we are. 

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    Prospect Experience Design

    How a Website is Built, Part 1

    I've read plenty of interesting analogies used to explain what building a website is like. I've even written a few myself. From various points of view, a website could be compared to a car, a house, a cellphone, a movie, or all kinds of other things. I've even heard a website compared to a clown (don't ask). Most of the time, these analogies are striving to find the most effective way of emphasizing the time, cost, complexity or purposes of a website project. Rather than construct yet another metaphor around that point, I'm just going to come right out and say it: Building a website is a complex task that takes a lot of time and costs a lot of money. But that's not the really interesting part, is it?

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