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Creativity and Efficiency in Web Writing

an Article published on January 19, 2010
...not easily controlled. It triggers reactions that depend on the reader’s own feelings and experiences, rather than just the facts on the page; it asks to be unpacked in ways that can send the reader’s thinking off in other directions....
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My Love-Hate Relationship with Email

an Article published on December 10, 2009
...I can answer and get on with my day. The frustratingly best emails are the ones that feel like I opened up a James Joyce novel to a random page and started reading. I’m sure this email has some context...
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Self-Editing for the Nonprofessional Writer

an Article published on December 4, 2009
...any reading path other than the natural start-to-finish one should help with this. General tips and tools Print it out. It’s worth repeating, because it’s surprising how much that simple change can make an error jump off the page. Look...
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A Year of Ideas

an Article written by Christopher Butler on November 12, 2009
Is it preferable to read long format content on a screen or on the printed page? This is a question that I think we’re going to be wrestling with as a culture for some time to come. In the meantime...
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Prospect Experience Design

Creative Questionnaire: Luke Wroblewski

an Article published on April 7, 2009
...of projects. We recently released a brand new Yahoo! toolbar, some new enhancements to My Yahoo!, began testing a new Yahoo! front page, and the list goes on. First step in my design process: Understand the factors that will influence...
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Europe's New Internet Privacy Law: What You Need to Know

an Article published on March 15, 2012
...requirement through their site’s privacy policy. The new rule actually goes beyond this and requires user consent to place a cookie on their computer. However, many websites place cookies immediately upon the first page load, making prior consent problematic. Because...
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Learning to use Salesforce

an Article published on May 15, 2012
...& Training” in the upper right hand corner of your screen (next to your name), or you can click on “Help for this Page” on the far right below the tab navigation bar. The official help documentation is very in-depth,...
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Article

Understanding Twitter

an Article written by Mark O’Brien on August 4, 2009
...not with her intentionally tongue-in-cheek delivery, but rather with the face value of what she was saying. I had been using Twitter via my iGoogle page for quite some time. That interface only let me see the last few posts...
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