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Article Newfangled’s Triple Bottom Line by Mark O’Brien on June 19, 2014 This week marks a big occasion for reflection: it’s my 14th anniversary of working at Newfangled. I started out as an intern in 2000, and fourteen years later I’ve had the great fortune and experience of being able to buy the company over a five-year period, from 2009 to 2013. Over the course of the buyout, I had a lot of time to think about what sort of company I wanted Newfangled to be under my ownership. The result of that thinking was our adoption of the Triple Bottom Line, which is a commitment to People, Profit, and Planet. Here are details of our program... Read Now About
Article Prospect Experience Design The Pros and Cons of Front-End Editing and Modular Content in WordPress published on June 18, 2014 With the imaginations of so many developers trained in WordPress, just about every aspect of its functionality is under scrutiny, and that’s especially true of the functionality used to create and edit content. That same scrutiny has given rise to a number of front-end editing plug-ins... Read Now About
Article CRM The Internal Project, or, How to Be Your Own Best Client by Dave Mello on June 16, 2014 The differences between internal vs external projects represent a very real distinction. We recently had a great opportunity to experience this first hand. In rebuilding our internal project management/internal communication/site administration system, we learned very clearly that a complex project with no one but yourselves as the client can lead to a very different set of challenges to overcome. Read Now About
Article Email Marketing How to Comply with Canada’s Anti-Spam Legislation (CASL) published on June 11, 2014 The new Canadian Anti-Spam law will have impacts on all marketers, whether you are based in Canada or not. If any of your contacts are opening mail while in Canada, then there are a few changes you'll want to make to help ensure compliance with the new law. Read Now About
Article Is Purchasing Email Lists a Good Idea? by Mark O’Brien on June 9, 2014 Let me start by saying that there’s no web marketing topic I’ve done more of an about-face on than that of purchasing email addresses. I used to be decidedly and vocally against list purchases because I thought it was bad practice. I thought it was spam, I thought it wasn’t compliant with the CAN-SPAM Act, and for years and years I just figured it was the wrong way of doing business. So, what changed my mind? The short answer is experience and basic math. Allow me to explain. Read Now About
Article Prospect Experience Design Casual Fridays: The Agency Homepage by Mark O’Brien on June 6, 2014 In this episode Chris and Mark talk about homepages, with a specific focus on the evolution and future of our homepage, and the way agencies have evolved their homepages as well. This is a nice companion piece to Chris's article on the same topic. Read Now About
Article Prospect Experience Design Four Steps to a Better Agency Homepage by Christopher Butler on June 5, 2014 Over the years, there are few aspects of a website that I've come to think about as differently as I have the homepage. What should a homepage do? How should it look? How much information should it contain? These are questions I've answered very differently, sometimes depending on who is asking — and what kind of homepage we're talking about — and sometimes simply depending upon what I've seen work and not work. There are many things we loved to stick on home pages that never worked, just as there are many things that have worked whose time has passed. So here's my latest thinking on this... Read Now About
Article Prospect Experience Design Designing CTA Form Fields for a Better User Experience published on June 4, 2014 The design of form fields may not be the most exciting aesthetic challenge around, but making sure that your CTAs are designed to maximize their clarity and usability may have a larger impact on your bottom line that you might think. We'll go over some common user experience pitfalls that come up with the humble form field rectangle. Read Now About
Article Email Marketing Producing Content for Marketing Automation by Tema Flanagan on June 2, 2014 Quality content and marketing automation go together like peanut butter and jelly, like bows and arrows, like gin and tonic, like — you get the idea. Hopefully this isn’t really news to many of you, especially not to our clients who are already following the Newfangled model and using content to fuel their marketing automation activities. What I want to talk about today is the role of content in that equation, as it specifically relates to marketing automation. In doing so, I want to focus on the content opportunities and requirements that go beyond the usual “3000-words-per-month” recommendations. Read Now About
Article Prospect Experience Design How Long Does the Typical Agency Website Last? by Mark O’Brien on May 30, 2014 At some point in the sales process, each of our potential clients eventually asks the same thing: how long does the typical marketing website last? The answer, which we’ve referenced many times elsewhere in our writing, is three to five years. Today, though, I want to spend some time explaining why exactly we expect the typical marketing website to last that long. There are three reasons we’ve settled on the three-to-five-year timeframe, and all of them have to do with the pace of change. Read Now About