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Article CRM Web Development Quality Assurance by Justin Kerr on February 16, 2009 Chris Butler wrote a great post last July about Quality Assurance (QA) in which he outlined the different types of QA Newfangled does and how it's integrated into our web development process.One of those QA types involves checking for site functionality, browser compliance and content integration after the client has finished entering their content but before the site is sent live. I've executed this type of QA on several sites and thought it might be helpful to share my checklist as well as a couple of tools I use when compiling a QA report.Typically, I start by clicking through every page and link on the site, taking notes as I find browser anomalies or bugs. I'll describe the problem in a text document and include a URL for the page. Sometimes I'll include an annotated screenshot of the problem (see below). A great tool for this is Skitch (Mac) and Greenshot (Windows). I also use the Web Developer toolbar add-on for Firefox to test javascript, auto-fill forms, view HTML source code, etc. My QA Checklist is divided into three categories: Critical Functionality, Important Functionality and General Usability. Critical Functionality bugs include things like code errors, non-functioning forms, broken links and cross-browser incompatibility. Important Functionality includes broken page templates, bad page security and blank or missing pages. General Usability issues include poor or missing SEO data, text legibility, inconsistent navigation and so on.Once the QA report is compiled, I create a PDF that one of our developers will review and address each item in the report. Sometimes a second round of QA is done just to make sure we've shaken out as many bugs as possible from the site before it goes live. Read Now About
Article Content Strategy History According to the ‘Net by Christopher Butler on January 28, 2009 I just read an opinion in the Guardian titled We're In Danger of Losing Our Memories, by Lynne Brindley, the chief executive of the British Library. This is something I've considered before, but first, a pertinent quote: "At the exact moment Barack Obama was inaugurated, all traces of President Bush vanished from the White House website, replaced by images of and speeches by his successor. Attached to the website had been a booklet entitled 100 Things Americans May Not Know About the Bush Administration - they may never know them now. When the website changed, the link was broken and the booklet became unavailable..." Read Now About
Article Content Strategy How Much (work) is a Website? A lot! by Christopher Butler on August 29, 2008 Grocery stores employ many tactics to influence shoppers' purchases, including eye-level marketing, grouping products, canned scents, irrational pricing, point-of-sale items, and shuffling of stock. It's likely you've encountered and been influenced by these techniques before, especially if you came without a list. In fact, psychologists say that shoppers who plan their trips to the supermarket by assembling a list in advance are more likely to purchase the items they need and stick to the budget they expect. On the other hand, those shoppers who approach supermarket visits spontaneously are likely to buy more unnecessary items and spend more money. Grocery stores plan for the shoppers who don't plan; that's how they make a profit. In the same way, any web development project should be planned well in advance to ensure that the goals, scope, budget and timeline are appropriate and achievable. The difference is that, unlike grocery stores, web development companies don't profit from clients who don't plan. When it comes to our clients, we're in this thing together, from start to finish. This month, I'd like to review the steps involved in a web development project, paying particular attention to the aspects that are often overlooked or underfunded by our clients. Read Now About