Why Did One Campaign Do Better Than Another?
October 20, 2009 at 4:30 pm by Chris
Over the past several months, I've tried to keep a closer eye on how our newsletter campaigns are performing to see if I can draw any conclusions as to what makes one more successful than another. What I've decided is that it all depends upon what you mean by successful...
If It's All About Clickthroughs...
My guess is that the combination of a more specific title with a simpler image in the email created more interest in the material than had I used the same title and image from the website version. As you can see from the chart, I'm comparing stats from the first month each particular newsletter article is on our site to the all time stats, so I'll need to wait to see how "Doing More with Less" compares to the others in the months to come.
If It's All About Conversions...
Take a Long View Evaluating the success of this content strategy is clearly a nuanced procedure that requires some time for data to accrue. Sometimes I find myself disappointed in the immediate response to the newsletters we put out, but in light of this data, it stands to reason that it takes several months to get a realistic picture of the success or failure of any individual article. Are there any other aspects that I should be looking at? Do you agree with my conclusions? |
Tags: measurement marketing business social-media
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October 21, 2009 10:59 AM I guess one question I have is what perimeters you used to determine you're goal conversion. That being said, the "Doing More With Less" was the most successful overall, imo. |
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October 21, 2009 11:03 AM C. Hendley, We have several goals set up in our Google Analytics account, including our newsletter sign up form, our request a meeting form, and our webinar sign up form. The numbers in the chart above for 'goals' include all three of those types- I just combined them. When you say that 'Doing More with Less' was most successful, do you mean that you found it the most engaging or helpful or do you mean that you're measuring success in terms of clickthroughs? Thanks for your comment, Chris |
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October 21, 2009 11:36 AM Chris, you said that the social media article had "more clickthroughs in the first month than "The Future of the Web, Part 1" (229), and a lower bounce rate (44%)," so why wasn't it the winner over the future of the web article in the first place? |
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October 21, 2009 12:27 PM Alex, The second group 'winner' I was evaluating in terms of conversions, so in the first month, The Future of the Web, Part 1 had more conversions. But, you're right, and on to what I said toward the end: the process of evaluating success is definitely nuanced. Thanks for your comment, Chris |
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October 22, 2009 9:03 AM Chris, I love this chart and your recent foray into data visualization in general. I am very surprised about the stats on "Doing More with Less." With the click through, page view and bounce rate numbers being as favorable as they are in comparison to all of the other newsletters, I can't figure out why the goal conversions would be so low. Perhaps this particular newsletter spoke to our current audience that has already converted on these goals. |
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October 24, 2009 9:18 AM I like the way you're presenting this chart, allthough I have a question regarding the 'All time' stats: Did you take the age of the article in consideration? In the long term, 'Doing More with Less' may be even more succesfull as 'A practical guide to social media' and it is not at the moment because it's just not that old. |
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October 25, 2009 1:39 PM Pieter, That's a good observation- I should have indicated on the chart that the articles are listed in reverse-chronological order (oldest at bottom). So, yes, it seems clear that an article's value increases over time (as I said at the end, taking a long view and letting data accrue is important to properly evaluate this kind of thing). One interesting thing to note, though, is that the oldest article on the list, "Managing a Newsletter Campaign," racked up far less page views and goal conversions than "A Practical Guide to Social Media." Thanks for your comment, Chris |












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