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Article Blogging Customer Service Experiences by Christopher Butler on April 10, 2009 I've been following the Infrastructurist blog since it started (it's a great one, by the way), but today editor Jebediah Reed posted a customer service story about what happened when he left his iPhone on an Amtrak train that I think is worth passing on. Here's a snippet... Read Now About
Article You are guaranteed success if… by Christopher Butler on April 10, 2009 Phil Johnson, the founder of one of the agencies we partner with, PJA, posted a pretty profound article to the Advertising Age Small Agency Diary blog today titled Why I Want to Give Out Big Raises at My Agency. Here's a quote that I thought was great.. Read Now About
Article Prospect Experience Design Pimp My Battleship: Dazzle Camouflage by Justin Kerr on April 10, 2009 Dazzle camouflage was developed during World War I. Since ships were hard to disguise against an ever-changing sea and sky, a Royal Navy marine painter named Norman Wilkinson came up patterns that would disrupt the ship's outline, making it difficult for German U-boats to target.The Rhode Island School of Design has a permanent collection of drawings you can view online here. Read Now About
Article Prospect Experience Design Hand Drawn Maps by Justin Kerr on April 10, 2009 The Hand Drawn Map Association is accepting submissions of hand drawn maps until April 30th. There's something very beautiful and personal about a device as utilitarian as a map when it's sketched in a notebook or a napkin. Some of the submissions remind me of the hours I spent as a teen carefully planning D&D maps (all of you born after 1980 can go look that up on wikipedia). Read Now About
Article The 2008 Survey For People Who Make Websites published on April 10, 2009 My wife (who is a web developer for Duke University) recently sent me this link to the results of A List Apart's second annual survey of the web industry. It thought it was so cool, I figured I'd share it here: Findings from The Survey For People Who Make Websites 2008 Read Now About
Article Prospect Experience Design Avoid design application issues with an overlay by Dave Mello on April 9, 2009 When a finalized design concept is being applied to a new site, it is of course important to make sure that crucial design details are not lost in the process. To a large degree, this can simply be facilitated using a methodical approach to the application. I have found, however, that often when I think a site is "perfect" there are actually a lot of elements that don't quite line up with what the designer had in mind. One method I've used to counter this is to add the original design source an an overlayed layer to the final site, one that can be toggled on and off. This allows me to verify that things like element placement, margins and padding, and even line height and font size are faithfully being reproduced. Read Now About
Article Allowing Un-moderated and Anonymous Blog Comments by Christopher Butler on April 9, 2009 Just a quick referral and comment: I saw an article in the Washington Post today by Doug Feaver called Listening to the Dot-Commenters that I thought was pretty interesting. Essentially, Feaver is writing to defend the practice of allowing un-moderated, anonymous comments to be posted to their articles and blogs. I totally agree with him. Here's why... Read Now About
Article Cloud Computing and Privacy by Christopher Butler on April 8, 2009 Brad Templeton, the chairman of the Electronic Frontier Foundation, presented on the Evils of Cloud Computing at the 2009 BIL Conference. He made a few interesting points. The first was about the Bill of Rights protection we often assume we have, but which is actually being eroded by our choice to put so much of our data in the "cloud." The second was more of a future prediction of what might be possible when our data gets falls in to the wrong hands... Read Now About
Article A Quiet Robot Invasion? by Christopher Butler on April 8, 2009 I'm slightly obsessed with the video pictured to the left, which is a promotion for Honda's Asimo, the world's most sophisticated humanoid robot. I've watched it at least 8 or 9 times. Sure, it's a machine, but the way this piece is made, I can't help but find it beautiful. Even the way Asimo moves around the museum makes you feel as if he is actually curious and full of wonder. Of course, Asimo isn't the only robot diplomat out there (check out some of the related videos to see some of the other "humanoid" robots being created)... Read Now About
Article Welcome to my Blog! published on April 8, 2009 Hello there. I'm Jillian, a Project Manager Assistant at Newfangled Web Factory. Read Now About