Starting today, the next book we'll be reading together is SEND: The Essential Guide to Email for Office and Home, which I reviewed briefly here, and more in-depth here. We've read and recommend several other books as a team here at Newfangled, including these:
> Zingerman's Guide to Giving Great Service > Don't Make Me Think!: A Common Sense Approach to Web Usability > Selling the Invisible: A Field Guide to Modern Marketing
Each week we'll email you a summary of all the blog posts that we published so you can stay in the know.
February 15, 2012: An Introduction to Lead Management and Nurturing