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NEWSLETTERS | DECEMBER, 2002 Dealing with DNSFrom Dealing with DNS by Eric Holter By Eric HolterAt its inception the Internet was used solely by computer geeks and techies. Today the web has grown to become something we use on a daily basis. It's amazing how quickly the Internet went from obscurity to becoming something we take completely for granted. We hardly give a second thought to how this incredible system works. Behind the scenes however, there are technical processes that make email and websites work. While some of us are curious enough to explore the inner workings, I imagine most don't particularly care, as long as it keeps working. However, when building a website, questions about hosting must come up. Having a working knowledge of the key aspects of how hosting works can help avoid problems stemming from hosting related issues. Web hosting and email hosting are different Hosting email and hosting a website are actually two very different things. It is common for Internet Service Providers (ISPs) to host both a website and email. It makes sense to bundle these two related services, but in reality the underlying technology for hosting a website and hosting email are completely distinct from each other. Since they are usually purchased together, combined in one hosting plan, we tend to think of them as the same thing.  
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Hi, Not sure if you can help but the person who hosts my website has done a disappearing act and I finally tracked them down last week by face book, he was meant to come round to the house and Imake a few changes but didn't show, I do not know where he lives as he company has now gone bang, his phone goes on to answerphone and he dosn't return to my facebook messages, My website is a valuble part of my company and to keep it up to date I need to make necessary changes as a matter or urgency, where do I go to get help, I do not have access to change certain parts of my website but not fully and I need full access as my sponsors are not longer current, please can you tell me where to go to get access to my own site, i have not fell out with this guy he has simply disappeared, his name is carl fearby and used to trade as paper hat or neofuture neither exist anymore help
Hi Amanda. The company (Paper Hat Creative) did not file any accounts which escalated within Companies House to a 'proposal to strike off'; and as a result and has since been dissolved. According to the records and history this is at least the second company this guy has managed to sink. I would assume that you are not the only one with issues with this guy unfortunately. You may want to consider contacting Trading Standards (if it's personal) or the Office of Fair Trading (if it company) - they were really very helpful. If you have paid for the website, you own it and it's content. He has no option but to comply if you request the content and a transfer. If there is no contract or agreement in place, make sure you have every email and communication logged as this will be needed since some cowboys try to claim that certaon services are 'on loan' which would render some sites/content pretty useless. Either of the above (Trading Standards or Office of Fair Trading) would help you with that in terms of direction. I notice that although the company is 'dissolved' he's still trading as 'Paper Hat' at www.paperhat.net. There are a few threads about this chap on the net which make interesting reading. He has a very, very poor reputation by the looks of it. Hope that is of some help. Amir
Amanda, I've sent you an email with contact details for Carl Fearby. I hope it helps.