As the coordinator of the Newfangled production schedule, I schedule and monitor the progress of both long-term web development projects and short-term upgrades to existing sites. I am the Salesforce administrator for Newfangled, and I provide Salesforce consulting for our clients. I also manage the distribution for Mark's book, A Website that Works.
Born and raised in North Carolina, I graduated from the University of North Carolina at Chapel Hill with a BA in Linguistics and English. Outside of work, I enjoy playing my ukulele, reading, and hanging out with my dog Woody.
My Blog Posts
Workflows in Salesforce are a fantastic way to automate certain business processes. You can create a rule, and based on certain criteria that you set, Salesforce can do a number of things, like send an email, create a task, or update a field. In this blog post, I'll walk through setting up a workflow rule, using one of Newfangled's rules as an example. more
So you're thinking of integrating your web leads with Salesforce? Great call! In this blog post, I'll be outlining how to prepare for a basic web-to-lead integration, and making some simple recommendations to ensure it goes smoothly. more
One of our project managers recently asked me some questions on behalf of a client who is in the process of setting up Salesforce. It made me think back to what it was like when I first started using Salesforce. I dove right in, with no real training plan. I remember how daunting it was to log in for the first time with no idea what I was doing, and I spent many hours spent poring over various help documents, books, and blogs trying to figure it out. So I decided to compile a list of the most helpful resources I used (and still use) while learning the ins and outs of Salesforce. more