An Example of a Winning Content Strategy
Erickson Barnett

A successful example of a positioning-directed content strategy is the website for Erickson Barnett. In fact, Eric recently featured them among the agency sites in the "Crit" section of his Agency Critique website. Evaluating them on the basis of positioning, platform, content and design, Eric rated their site a strong 4 out of 5.
As Eric and I discussed their site, we realized that Erickson Barnett would make a great example of a well-positioned firm with a strong content strategy for this newsletter as well. I'll first review the areas that make their content strategy a success, then share the results of a recent conversation I had with Lee Erickson about the "cost" of a good content strategy.
First, and most importantly, Erickson Barnett clearly positions themselves as a business-to-business technology marketing firm. You can't miss this; it's spelled out in giant type on their homepage (see image above)! As Eric pointed out, this is not only good for the sake of clarity, but also good for the sake of honesty, noting that while "B2B technology marketing is the bread and butter of most mid-sized advertising agencies," most firms don't position themselves that way. Erickson Barnett is a firm comfortable with who they are and confident in what they do, which enables them to tightly position themselves without ambiguity.
The Orange Thoughts section of the website (see image below) features a group of more developed articles, which they update quarterly. While their goal is not necessarily establish themselves as thought leaders in the industry, the Orange Thoughts clearly build a strong online thought profile for the firm with a unified voice. Having read them, any prospect will know what kind of firm Erickson Barnett is; their vision, their strengths, and their unique approach.

Each article is a well-written, clearly articulated idea and composed in a way that is conducive to online reading. Often broken out into easy to follow lists, these articles all contain strong advice and actionable steps that their clients and prospects can put to use. My only critique would be that while the titles are strong from an editorial point of view, the meta title for each Orange Thought simply duplicates the page title, rather than anticipating potential search queries related to the subject of each article. This is a valuable opportunity that Erickson Barnett is passing up to improve search traffic to these pages as finding the subject of a page is the first step in search engine optimization and any internet marketing strategy needs to be heavily weighted toward search. next >
Comments 
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July 29, 2008 5:50 PM I really enjoyed this article and am using it to stimulate conversation amongst our staff about critical changes that need to be made to make our site work for us. |
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July 30, 2008 7:40 AM Lori, Thanks for your comment. Are you part of a creative agency? If not, I just posted a short article on a successful content strategy for a non-agency company. Chris |
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August 10, 2008 1:41 PM Great article, Chris. It will help us a lot in developing our content strategy for wanderlust and keep smithandjones.com up to date. |
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August 11, 2008 6:48 AM Mark, Thanks for reading! I'm looking forward to seeing the new and improved smithandjones.com that you've been working on with Mitch. Chris |
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September 3, 2008 1:36 AM Very nice article, content is king! |
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October 16, 2008 7:55 AM Great article! Would love to know how the 'What we are reading' addition to the site worked for them. I am sure there are plenty of ideas like this, but how much extra value / insight into the company do they provide i.e myspace - What are we listening too? Tim |
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October 17, 2008 8:54 AM Tim, I tend to think that having those kind of cultural additions strengthens the personal credibility that a firm can build online. Though that's not directly related to the bottom line, it does help to share that kind of information if for no other reason than to show who the people are behind the service. Of course, depending upon what is listed among those books and music, they could have a potentially alienating effect, too. So, it would probably be wise to choose those items carefully. Thanks for reading, Chris |
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October 23, 2008 1:10 PM Content is without a doubt, should be a priority and is king. Brings value to end user. Nice Article! |
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October 28, 2008 11:20 AM Russ, Thanks for reading. I couldn't agree more! Chris |
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May 5, 2009 5:56 AM A nice article indeed Chris! It got me into an introspecting mode... I couldn't agree more to what you said about how positioning plays an important role in directing ones content strategy. Lack of a strong and persuasive content can only prove detrimental for the growth of a site in the long run. |
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May 5, 2009 5:59 AM Hi. great article. Could you throw some light on the rate of adding new content to ones site.. How frequently should we do that and is it a good idea to hire a professional for doing so. |
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May 28, 2009 10:13 AM @Search Engine Optimization, This all depends upon the kind of content you're creating. For newsletters, we like to publish them monthly since they are much longer and developed than a blog post. As far as blog posts are concerned, we recommend to our clients that they plan to post at least several times a week to their blogs. We have multiple people blogging for the Newfangled blog, so we're tending toward once a day on average. I don't generally recommend hiring a professional for content creation because I feel that the person who is best suited to create appropriate content for your website is probably you, not someone else. |
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June 5, 2009 1:15 PM Well apparently all the blogging in the world didn't do much as they seemed to have gone under. |











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