Answering Objections to Video
Evaluating Cost
Until recently, video as a content strategy probably hasn't seemed like the best investment for many businesses for some pretty good reasons. First, producing a video can be very expensive and time consuming. You've got to assemble a creative team and equipment, come up with a good idea, shoot the thing, edit it, format it for online use, and then figure out how to get the file on your website. Of course, this isn't all necessarily true anymore. While creating a broadcast-quality promotional video still might require all of that investment, creating a casual but effective video on the fly can be done very simply. In fact, I've noticed that many casual and lo-fi videos appeal to people online because they just seem more authentic.
Tracking
Second, tracking video hasn't always been the most straighforward thing to do. Sure, you could easily track how many visitors came to the page on which the video was embedded, but aside from building some custom tracker or guessing based upon the page's bounce rate, actually evaluating the video's performance was pretty difficult. Today, that's no longer the case. Google has added some really powerful tools to Google Analytics, among them being a video event tracker. Using this functionality in combination with a custom video player on your site, you could now potentially determine when viewers stopped watching a video, and where they went afterward, with much greater precision.
SEO
Lastly, video files themselves have not always had much positive impact on search engine optimization. Because the content itself couldn't be indexed, most sites might have been better off using text to communicate what the video attempted to, provided that was even possible. However, now that there are so many popular platforms on which to support your video (YouTube, Vimeo, Viddler, etc.), they have value as promotional outposts for your company. Putting your video content on any of these sites will increase your visibility, allow for user comments and interaction, and potentially drive more traffic to your site. next >
Comments 
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December 2, 2008 10:33 AM I forgot to link to the LinkedIn question I asked this month about video. I asked What are some examples of cutting-edge use of video on the web (preferably in a business-to-business context)? and received some good answers and links in response. |
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December 2, 2008 5:51 PM I just watched this video twice.....why didn't the "views" # change from 122 to 123 times? Is that info an extra cost to subscribe to? I need some help with getting a link to testimonials from www.SUPERPAGES.com to my website homepage. Also, how about a similiar narrative by me about a technical aspect or repair on my homepage? What about a monthly service special offering? |
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December 3, 2008 8:20 AM Rich, The number of views has definitely increased since you watched the video (it's now at 135). I'm pretty sure that the view count would be available to any user since the video was created with a free account. As for your other questions, perhaps you could clarify? Chris |
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December 3, 2008 10:36 AM Chris, I just noticed Gary Vaynerchuck posted some thoughts yesterday on owning your own TV. Here's the link: http://garyvaynerchuk.com/2008/12/02/own-your-television/ It will be interesting to see how creative people get with video. There are a lot of possibilities for it! |
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December 3, 2008 10:43 AM My video response to my brother, Chris. |
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December 3, 2008 12:25 PM I noticed that the composition in this video is off. Too much head room. There are reflections of the monitor in your glasses- very distracting. The lighting is dull and flat and blueish- not very appealing. This looks like home video and not professional quality. Why would a professional company portray it's image as low quality? Why have a killer website and then throw home video on there? This may be coming across as harsh, but these things are important. Sure, free do it yourself, video production is tempting and so is free, do it yourself, web development. Remember, you get what you pay for or don't pay for. As a professional video producer I see potential pitfalls for folks wanting to do their own video and wanting it to look professional. As online video grows with popularity quality video will be what really stands out. The majority of video online is already poor in quality (home video (ish) stuff. |
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December 3, 2008 12:43 PM Tim, These are certainly valid points you've raised, and we thank you for them. You'll notice that the examples cited in the article include both professionally produced videos and informal videos. We feel that there are appropriate uses for both. Our perspective is that it is far better to have informal videos on a site that feature strong content than have no videos at all due to not being able to afford shooting them professionally. The dissemination of content is the ultimate goal here and home grown video can be educational, endearing and effective. The democratization of video has been a positive social event. It is true that the quality bar has been lowered by sites like YouTube.com specifically, but as a result, we have millions of hours of important niche content that would have been impossible otherwise. That is not to say that companies like yours don't still occupy a very important and necessary space, of course. |
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December 3, 2008 12:58 PM Tim, I intentionally hit on your point several times in this newsletter: "Granted, the quality doesn't compare to what Eric achieved with our other videos, but that's ok- this video is meant to be a bit more lo-fi." and "While creating a broadcast-quality promotional video still might require all of that investment, creating a casual but effective video on the fly can be done very simply. In fact, I've noticed that many casual and lo-fi videos appeal to people online because they just seem more authentic." So, the point is that the state of this video's quality was intended to be low. Notice that the majority of the video examples I show on page 3 are not like this at all, nor are the videos on our homepage. There is a place for high-quality produced videos, just as there is for quick, lower-quality videos like the one I started out with. Sometimes a video with a great concept or simple message doesn't need a whole lot of finish. Period. I actually have my BFA in Film/Animation/Video from the Rhode Island School of Design, so I'm well aware of the skills that you probably have and their value. I'm not at all advocating that Viddler and Vimeo should put you out of work! Thanks for reading, and for your comment. |
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December 3, 2008 1:04 PM I appreciate your response. (your site is pretty nice by the way) I agree that online video has opened up a huge opportunity for content producers and folks wanting to get out their message with little cost. Informal video has it's place and can be effective to give a personal touch, but it can also come across as sloppy and cheap. It's always important to stress the importance of promoting a positive image. For example, clip art on a brochure or designing your own logo, as opposed to hiring a professional. That is what I'm saying. I think the initial response has been "hey, we can do our online videos for free, who needs a professional to produce this stuff," but folks will realize that it is harder than it looks to do quality video work and will end up hiring a professional to produce the video or fix what they massed up. As more and more people jump into online video there will need to be a separation between amateur and pro video online. I am not worried. |
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December 3, 2008 1:11 PM Sorry guys.... I needed to read on a little bit. I rushed to respond. Your right! Must be my protective instincts kicking in :) Thanks for responding though! |
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December 3, 2008 1:15 PM Tim, No problem. What is your company's website? Chris |
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December 3, 2008 4:04 PM Chris, I've taken your lead, and made my first video-blog entry! |
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February 19, 2009 10:54 AM Erik Olsen over at Viget Labs just posted a great article on 6 Things to Know about Video for the Web. Check it out. |











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