On The Web, Screens are Your Paper
There are two big reasons why the web is just a fundamentally different experience than print, for both designers and users. First, the context of the user experience is completely different and leads to a different set of design considerations. In most cases, people interact with print directly, meaning they can hold the printed piece in their hands. Direct physical contact changes everything, so designers must consider size, weight, materials, and many other factors before they get too deep into the creative process. Viewing web content is a much less physical experience; even though we use our hands to operate navigational controls, we don't actually experience touch in the same way we do with print. So with web design, that whole set of print-specific considerations disappears-- there is no texture, weight, or thickness to a web page, not to mention smell (print designers, you know you love the smell of a freshly printed poster). Instead, the context is now all about screens. Though they come in many different sizes and shapes, screens have a much more limited range of display options than paper. What a relief! But they also serve as somewhat of a barrier between the user and the content. Design has to take this distance into account, making sure to remember the web context so that it doesn't introduce further barriers of its own.
Below is an image that shows all the various screen resolutions that users could potentially have. Depending on your goals, it's not always necessary to design to the lowest common denominator. Sometimes it's useful to consider the industry for which you're designing. For example, the lowest common screen resolution is likely to be higher among technology companies than retail consumer product companies. For this reason, I often recommend making sure that the design is functional within the 1024 x 768 resolution, which is wide enough to allow for a comfortable horizontal room but realistically account for the vertical limitations of many widescreen displays, especially those of notebook computers. As an example, I've also included below an image of how the New York Times homepage fits within a 1024 x 768 resolution.
Websites change... all the time.
The other significant difference between print and web design is change. Effective websites are always changing, expanding and contracting with their content on a regular basis. Because of this, it is virtually impossible to control things like the alignment of various elements. The designer establishes rules (things like fonts, styles, colors, background and other graphics, padding and spacing, etc.) that future content must "obey," but those rules don't determine the way two different kinds of content align in a layout. Each individual piece of content may grow or shrink every time it's updated, which means that where its top or bottom line up could be different each time as well.
Below is an image of the table of contents page for an issue of Communication Arts magazine. I've highlighted the "Columns" listing in red to point out how it adheres to a perfect and evenly spaced grid. The layout designer has the luxury of designing in this way because the information listed in that portion of the page, specifically the titles and descriptions, will never change. Once it's printed, it's there for good.
On the other hand, take a look at the following image, which shows how the New York Times website homepage changed over just a matter of hours. Notice that elements shift placement as content expands and contracts. The overall design is maintained by adhering to a particular palette of colors, graphics and styles. Still, no one can guarantee that the bottom line of one story will always align with the bottom edge of an advertisement, for example. (Click the image to view the full size version.)

This is a great resource to have on the NF site. Nearly every project I've worked on in the past year could benefit from one of the points made in this article.
Another point is that designers often create custom interface tools (internal page scrollbars, dropdowns) and don't take into account how each browser treats these differently. Yet another point to add!
Katie
Katie,
That's definitely true! We could probably have an entire newsletter just on browser-related issues.
Chris
Chris,
Great post. Could have easily developed into a whole series but you definitely covered the majors. Can't wait to see this in print. ;)
Justin
Great article Chris. Nice work.
You write with a good voice.
Cheers, Ed
Ed,
Thanks for reading, and for your kind words!
Chris
I just saw this blog post from Viget Labs about another approach - the Cufón technique- for font replacement. Check it out.
I like your analogy of Jazz. I do feel that it's more of an ensemble. There are several concerns out there. One, you need to make the site attractive while not making it look cluttered. Two, when you get the traffic, if your website is purely graphics and no copy writing, you might be losing god traffic.
Thirdly if you have too much of the widgets and gadgets like Mybloglog, Digg, Twitter...yes it does add traffic but sometimes the website could look pretty messed up with so much plugins.
That's why there's a fair bit of strategizing to be done before launching a site.
Seo Singapore, I agree- you're describing the "Frankensteinization" effect, which is a risk to any site that has both a client controlled CMS, and one that grows in functionality over time. That's also why design is not a one-time event. Over time, as new functionality is introduced, it's great to have a designer on hand to adjust the overall design to accommodate new elements.
Chris,
This is one of my favorite Newfangled newsletters so far this year. (1) I love the use of more images. They really help to get your points across and also to keep the momentum going in the article. (2) I love the content in general. You should definitely write more about design. Many of your recent newsletters have been primarily about marketing concepts- they've all been good stuff- but I'd like to hear more about design and I bet so would many of your agency clients. Maybe a series that deals with tools, a critical approach to quality in design, etc. that kind of thing? With your RISD background I'm sure you have much more to say about that kind of thing... Keep up the great work!
Dennis
Dennis,
Thanks for the compliments! I agree that the images are important- you've probably noticed that the last few newsletters have had many more images. Many people look to the images to get a quick understanding of what the story is.
I'll take your suggestion on writing more about design. I have a few ideas for future newsletters that will be more design related.
Chris
I like your jazz analogy also, it's brilliant. Designing an effective web site requires more than just gathering relevant information and posting it on the web. Like a good paper or research presentation, a quality web project demands as much attention to the selection, organization, and presentation of material as to the underlying research itself. You should strive, above all, to be both clear and engaging in every aspect of site design. Without the first, you will quickly lose your audience. Without the second, you'll never catch their attention in the first place.
Aron
Kayu Jati | Wheatgrass Grow | Kefir Grains
I also like your jazz analogy. I have two tips to begin a web:
* Consider your audience and your goals. You should have a clear sense of who will be using your site (mostly college undergraduates) and what kind of experience you are hoping to provide. What exactly are you trying to accomplish here? Why is this important?
* Plan your site on paper first. You can draw a "family tree" of pages with arrows indicating links. Or you can make a hierarchical outline. Either way, it is essential to organize your information and lay out the architecture of your site before attempting to implement your vision.