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NEWSLETTERS  |  SEPTEMBER, 2008

...not unless you know why you're doing it.


For a professional services firm, there are really only two good reasons to blog: expertise and search engine optimization. Sure, there's tons of hype around the idea of connecting people and building a community around brands, but those are much more compelling motivations for business to consumer companies. Let's be honest- an individual is much more likely to identify themselves with their Mac than the agency that created the Mac banner ad.

So let me explain what I mean by expertise. I am assuming that your firm has a focused and clear positioning, or in other words, that you do a particular thing well, you know it, and you say so. If this is the case, you probably have a lot to say about what you do well. This is what your blog should be about; your expertise. If you're trying to do a little bit of everything at your firm, your blog will reflect that. Think about it: If you were interested in getting some culinary arts expertise, would you rather read a blog by Ferran Adrià, or by the line cook at Applebees?

Your first step should be to write a mission statement for your blog. Again, if you know what you do, and are able to articulate it clearly, this shouldn't be hard. In fact, the first question I always ask when doing a strategic consultation with a client is, "can you articulate your positioning in one sentence?" Creating a cogent strategy, whether for marketing, website content, or a blog, is much easier if supported by a clear positioning. Your mission statement doesn't need to be published anywhere; it exists solely to serve as the purpose to which you hold yourself accountable as you write.

Once you've accumulated a strong body of content on your blog, provided you've taken the additional time to craft strong meta data for each article, you should start to see an increase in traffic to your site. Every word you write will increase your authority on those subjects relevant to your expertise.

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Comments
Dobes Vandermeer | September 30, 2008 11:53 PM

I love that bamboo story, thanks!

Chris | October 1, 2008 7:47 AM

Dobes,

I owe that one to Darryl Salerno, as I mentioned above. He did a presentation at the HOW: Mind Your Own Business conference last week on "Revolutionizing Your Client Relations."

Thanks for reading,

Chris
Katie Jamison | October 3, 2008 11:51 AM

I'm glad you pointed out the pitfall of correlating number of comments with the success of a blog. I often compare Alexa rankings with comments for certain blogs for this very reason.

It also gives you a sense of what kind of posts illicit feedback (one type of success) vs. what kind of posts are the most likely to be shared, forwarded or shared (imo, a better sign of success).
Chris | October 7, 2008 8:12 AM

Katie,

Thanks for reading!

Great point. Visitor engagement is even tougher to measure than just the number of visitors to a website or even a particular type of content.

Web Analytics Demystified just put out a substantial report on measuring visitor engagement, which is available for download.

Chris